Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
We work exclusively with manufactures in the US to design and curate the perfect pieces. All of our chains and pendant necklaces are made in house at our office in Vancouver, Canada. Chunkier chains and rings are moulded and perfected by our team of manufactures and then sent to us for quality assurance.
Quality is very important to us! Most pieces are 14 or 18 karat gold filled, with a few sterling or gold dipped exceptions! Every product description will tell you exactly what the piece is made of along with care instructions.
We have a 2-5 day processing time, and then shipping can take 2-5 business days after your order has been processed, depending on where you live.